The frames are bubble wrapped to prevent any scratches, and packaged in high density cardboard boxes, which are shipped via blue dart courier. The package can be tracked online once shipped. To create these posters we need time. Good things cannot be done in haste, and its not a ready made product that we are selling. Once you place the order, it generally takes us two to three days to present you the first draft. Sometimes we do deliver it before depending on the work in hand. If there are any changes to be done, if will take another day to complete that. However if the changes and revisions are minor, it can be done sooner. Once the artwork is approved, we send it for printing, packaging and shipping. This process takes 1-2 days, and rest depends on the city where its being shipped to. Generally it takes 1-3 days for the shipment to reach the destination once shipped. In short the entire process takes an average of 7-8 days from placing the order to getting it delivered.
Sharing of Caricature artwork : 2-3 days
Approval Period : Depends on customer's response
Processing Revision Request (if any) : 1 day
Printing & Processing : 1 day
Shipping transit Time : 1- 3 days depending on delivery pin code
If the product you received has defects, we would replace it immediately. However caricature products cannot be cancelled once placed. We do send you the soft copy of the caricature for your approval. If you are not satisfied with the caricature – we provide you free revisions for the same. If in case you are not satisfied even after multiple revisions, you can always cancel the order. However a minimum of Rs.600 per caricature face will be charged to partly cover the cost of the caricature, and rest of the amount returned in 5-6 working days
Buying this product, will entitle you to be a part of 'privilege caricature group'. This means, you will get the next caricature products at discounted rate (if using the same caricature faces). To join this group and avail discount on your next orders, you could raise a request after you place your first caricature order.Caricature Magnet : Rs 1699 Rs 699 Caricature Frame : Rs 2499 Rs 1499 Caricature Canvas : Rs 2999 Rs 1999 Caricature T-shirt : Rs 1399 Rs 699 Caricature Poster : Rs 3999 Rs 2999
Q. How do I send the photos? And how do I know if its good enough for the caricature drawing?
A. You can upload the photos in the 'product customization' section of this page. Upload your photos, Save the customization, and then add the product to cart. In case you wish to send more photos, you can send them after you successfully place the order. You can reply to the order confirmation email with more photos attached. Our artist will pick the best suitable one. If none of the photos are good enough, we would get back to you asking for better photos.
Q. Can I have a look at the caricature after the artist completes drawing it?
A. Yes, we do send the artwork for approval before it is sent to production. You can review the artwork and suggest any changes if you want. The artwork will be sent to production, once you approve it. Please note that a revision will take at least 24 hours. The delivery of the product may get delayed than expected date of delivery depending on the changes required.
Q. What if the caricature doesn't satisfactorily resemble the person?
A. The artists at dezains.com are skilled professionals, and they have been drawing caricature for years. The caricature will resemble (facial expressions, pose etc) with the photo that you provide while ordering for making the caricature. You may suggest changes that you feel are necessary for better resemblance of the caricature. However, please note that this is a caricature and not a portrait and hence it cannot be 100% similar to the photo. Normally a resemblance of 80-85% is expected.
Q. What if the caricature doesn't resemble satisfactorily, even after revisions and I want to cancel the order?
A. If in case you are not satisfied even after multiple revisions, you can always cancel the order. However a minimum of Rs.600 per caricature face will be charged to partly cover the cost of the caricature, and rest of the amount returned in 5-6 working days
Q. Can I ask for changes in the pre-defined themes?
A. Sorry, but we do not modify our themes. Few very minor changes can be done, but requesting changes in the dresses, backgrounds, pose etc will not be entertained. If you need to customize your own theme, you can go for the Caricature Poster that we offer.
Q. Do I also get a high resolution copy of the caricature artwork?
A. Yes. You can use the soft copy at a later time as per your need. We would be sending you a high resolution copy on request.